Xe8 takes your privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information while you use our platform. Your trust is our top priority.
Xe8 ("we", "Platform") is committed to protecting the privacy of every user who registers and uses our services. This Privacy Policy clearly explains how we handle your personal data — from the point of collection through to storage and deletion.
We understand that personal data is a sensitive asset. Every data handling process at xe8 is therefore designed with security and transparency as top priorities. We never sell player personal data to advertisers or third-party data brokers.
This policy applies to all users of the xe8 platform, including website visitors, registered members and anyone who interacts with any of our services — whether through a web browser or our mobile app.
Xe8 only collects data that is strictly necessary to provide a secure, compliant, and high-quality service. The following are the categories of data we collect:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC, date of birth | KYC verification & compliance |
| Contact | Email, phone | Communication & support |
| Financial | Bank account details, transaction history | Payment processing |
| Technical | IP, browser, device | Security & fraud detection |
| Usage | Games played, active time | Experience enhancement |
The data we collect is used for legitimate and transparent purposes. xe8 will not use your data for purposes unrelated to platform services without your prior consent.
Xe8 does not sell, rent, or trade your personal data to any party for commercial purposes. However, there are certain situations where we need to share your information with trusted third parties:
We share only the minimum necessary data with service providers who help operate the xe8 platform, including:
All third-party providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
Xe8 may disclose your personal data to the relevant authorities when required by law, court order, or regulatory directive. In such cases, we will make every effort to notify you in advance unless prohibited from doing so.
In the event of a merger, acquisition, or sale of xe8 assets, user personal data may be transferred as part of that transaction. You will be notified in advance and will have the option to close your account if you do not agree to the transfer.
We invest seriously in security infrastructure to ensure your personal data is always protected. The security measures we employ include:
Xe8 uses cookies and similar tracking technologies to enhance user experience, maintain platform security, and understand usage patterns in aggregate.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality and security of the xe8 platform.
As a xe8 user, you have the following rights regarding your personal data. xe8 is committed to making it easy for you to exercise these rights in a straightforward, hassle-free manner.
You have the right to know what personal data we hold about you and to request a copy.
You have the right to request correction of inaccurate or incomplete data at any time.
You may request deletion of your personal data, subject to our legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format.
You may request restriction of data processing in certain circumstances provided by law.
Xe8 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law.
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be traced back to you.
Xe8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service improvements.
Whenever this Privacy Policy is updated, the "Last Updated" date at the top of this document will be revised. For material and significant changes, xe8 will notify you via your registered email or in-platform notification at least 14 days before the changes take effect.
Your continued use of the xe8 platform following any amendments to the Privacy Policy constitutes your acceptance of those changes. If you do not agree with the changes made, you have the right to close your account before the changes take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the xe8 Data Protection team through the following channels:
We take every privacy complaint seriously and will investigate each report thoroughly. Your satisfaction and trust are our top priority at xe8.
Every aspect of the xe8 platform is designed with player data security and privacy as the priority. This is why thousands of Malaysian players trust us.
Your data is protected with 256-bit SSL encryption in transit and AES-256 encryption at rest — the same technology used by leading banking institutions.
Xe8 has never and will never sell your personal data to advertisers, data brokers, or any third party for commercial purposes. Your data remains yours.
Our KYC process securely verifies your identity using trusted document verification technology, keeping the platform free from identity fraud.
The xe8 cybersecurity team monitors the platform around the clock to detect any threats or suspicious activity before they can affect your account.
You have full control over your data — from marketing communication settings to account deletion requests. All can be managed through our support team.
Xe8's security and privacy systems undergo regular independent audits by qualified third parties to ensure compliance with the latest standards.
Xe8 is more than a gaming platform — it is a platform you can trust completely. Register now and enjoy a safe, fair, and transparent gaming experience alongside hundreds of thousands of Malaysian players.
For players aged 18 and above only. Please read our Terms and Conditions before registering.